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To truly serve students, email or texting alone isn’t enough.
We help your institution proactively reach out to students at risk of stopping out—by phone, text, and email—so you can uncover what’s holding them back and connect them to the right support before it’s too late.
• Live phone outreach to students flagged as at risk
• Personalized email follow-up
• Real-time feedback on student challenges (academic, financial, personal)
• Connection to campus resources: advising, financial aid, wellness, etc.
• Regular summary reports and alert flags for urgent issues
• Segment students based on risk level and communication preferences
• Prioritize students who are most likely to respond with timely intervention
• Use empathetic, human-centered conversations
Not a replacement … an extension!
We reinforce your existing retention strategies and act as a bridge to the offices doing the work. From flagging financial holds to encouraging academic planning, we’re a first layer of outreach that drives action.
Case study