The phone still wins.
See how three universities turned calls into enrollments.
Watch Dr. Tony Bourne (University of Toledo), Paige Piontkowsky (University of La Verne), Brett Haselrig (University of Pittsburgh at Johnstown), and John Meyer (CompleteU) reveal the surprising ROI of live agent outreach—and why your digital-only strategy might be leaving students behind.
Watch The Full Webinar Now!
No registration required. Watch now to see real ROI data from three universities using live agent calling.
Want The Implementation Playbook?
Reframing AI for Enrollment Success
- Ensure your travel budget translates into enrollments
- Equip your counselors with tools to go beyond “pitching”
- Build stronger, lasting relationships with students and families
The Problem?
You’re investing in digital marketing. Emails go out. Texts get sent. Social ads run constantly.
What's Happening?
- 67% of your inquiries never convert
- Your CRM is full of "leads" but your seats are empty
- Students ghost your emails but you know they're still interested
- You're spending more on digital with diminishing returns
The Question Keeping You Up At Night?
"Are we reaching students the way they actually want to be reached?"
What If The Answer Isn't More Digital—It's More Human?
In this 45-minute webinar, four enrollment leaders share real data from their live agent calling programs:
Dr. Tony Bourne
University of Toledo
Vice President for Strategic Enrollment Management
Paige Piontkowsky
University of La Verne
Assistant Vice President of Enrollment Management
Brett Haselrig
University of Pittsburgh at Johnstown
Director of Admissions
John Meyer
CompleteU
Founder and CEO
Authentic Interactions During Fall Travel
What You’ll Learn in This Playbook
- A proven framework (The Three P’s) to help your team Prepare, Personalize, and Persist during fall travel
- Conversation starters that spark authentic dialogue with students
- A follow-up timeline to maximize impact after school visits and college fairs
- A printable Counselor’s Pocket Guide for on-the-road reminders
- An Authentic Interactions Scorecard to assess how well your team is connecting today
Get Your Free Implementation Playbook
Make Every Conversation Count This Fall Travel Season
Fall travel is one of the most expensive and time-consuming parts of the admissions cycle. But the ROI doesn’t come from how many miles your counselors log — it comes from how authentic their interactions are with students and families.
Frequently Asked Questions
Is this webinar trying to sell me something?
No sales pitch. This is pure educational content from three universities sharing what’s working for them. CompleteU facilitates the conversation but the insights come from your peers.
How long is the webinar?
45 minutes including Q&A. You can watch at 1.5x speed if you’re in a hurry.
Do I need to register to watch the webinar?
No! The full webinar is available above with no registration required. The playbook is our bonus resource for those who want the step-by-step implementation guide.
What's included in the playbook?
The playbook includes: calling scripts, best time-to-call data, ROI calculator template, FERPA compliance checklist, staff training guide, and technology recommendations.
Will I get spammed after requesting the playbook?
We respect your inbox. You’ll receive the playbook immediately, plus occasional (1-2x/month) insights about enrollment best practices. Unsubscribe anytime.
Is this relevant for my institution size?
The panel includes institutions ranging from 2,500 to 20,000+ students. The principles scale regardless of your size.
What if I can't watch right now?
No problem! The webinar is available on this page anytime. Bookmark this page and come back whenever it’s convenient.
20% of your prospective students will answer the phone.
The question is: Are you calling them?