We’re currently updating the CompleteU website to better serve you. Thanks for your patience as we work to improve your experience.

Privacy Policy

Effective Date: April 19, 2023
Last Updated: April 25, 2025

 

CompleteU, LLC (“CompleteU,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit completeueducation.com or otherwise interact with our services.

 

By using our website or services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide, which may include:

First and last name

• Email address

• Phone number

• School or institution name

You may be required to provide this information when you:

• Register for an account

Request product information or support

Participate in promotions or surveys

Submit payment for services

Contact us directly

We may also collect additional personal or non-personal data in the future to support service delivery and communications.

2. How We Use Your Information

We use the information we collect to:

• Deliver products and services you request
• Respond to your inquiries and provide support
• Communicate with you about updates, offers, and relevant services
• Customize content and improve our offerings

We may also use your information for internal analysis and operational purposes.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties.

 

We may share your information with trusted service providers to help us:

• Send communications

• Analyze usage

• Provide support or deliver services

• Host and maintain our website

These providers are contractually obligated to keep your information confidential and use it solely for the purpose of delivering services on our behalf.

 

We may also disclose personal information when:

• Required by law or legal process

• Necessary to protect our rights or the safety of users

• Investigating or preventing potential fraud or misuse

4. Your Rights and Choices

Opt-Out of Marketing Communications


You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions included in each email or by contacting us at admin@completeueducation.com.


California Consumer Privacy Rights (CCPA)


If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose

• Request deletion of your personal information

• Opt out of the disclosure of personal information to third parties

To exercise your rights, please email admin@completeueducation.com with the subject line “Privacy Request.”

5. Cookies and Tracking Technologies

We use cookies to enhance your experience, including:

Recognizing returning visitors
• Personalizing content
• Storing user preferences
• Analyzing site traffic

You can choose to accept or decline cookies through your browser settings. If you disable cookies, some features of the site may not function as intended.

6. Automatically Collected Information

We may collect technical information such as:

• IP address
• Browser type
• Device information
• Referring websites
• Access times and pages visited

This data helps us maintain website performance and improve user experience.

7. Security of Your Information

We take reasonable measures to protect your information, including:

• Using encryption protocols (e.g., SSL)
• Limiting access to data internally
• Partnering with secure hosting vendors

Please note that no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention and Deletion

You may request that we delete your personal information, subject to certain exceptions, such as:

• Completing a transaction or contract
• Detecting security incidents or fraud
• Complying with legal obligations
• Internal uses aligned with your expectations

Requests for deletion can be made by contacting partner@completeueducation.com.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we learn that we have inadvertently collected such data, we will take appropriate steps to delete it.

10. External Data Storage

We may store your data on secure servers operated by third-party providers under strict confidentiality agreements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via:

• Notification on our website
• Email to registered users, where applicable

Continued use of our website or services after an update constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

 

CompleteU, LLC
100 Global View Drive, Suite 700
Warrendale, PA 15086

 

Email: admin@completeueducation.com