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Terms of Service

Effective Date: April 25, 2025

See also our Privacy Policy and Accessibility Statement.

1. Use of Our Services

CompleteU provides educational tools and services to support student engagement, success, and institutional operations. You agree to use our services only for lawful purposes and in accordance with these Terms.

You may not use our site or services to:

Violate any applicable laws or regulations

• Infringe on the intellectual property rights of others

• Distribute viruses, malware, or harmful software

• Attempt unauthorized access to systems or data

2. FERPA Compliance and Student Data Protection

CompleteU is fully FERPA-compliant and operates as a school official under the Family Educational Rights and Privacy Act (FERPA) when delivering services on behalf of educational institutions.

 

When student data is shared with us by a school, college, or university client, we:

• Use the data only for authorized educational purposes

• Maintain strict data privacy and security protocols

• Limit access to personally identifiable student information (PII) to authorized personnel

• Do not sell, rent, or disclose student data to unauthorized third parties

• Enter into data protection agreements when required by client institutions

 

We are committed to upholding student privacy and protecting all education records in accordance with federal, state, and institutional guidelines. Learn more in our Privacy Policy.

3. User Accounts

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information

• Maintain the confidentiality of your login credentials

• Notify us immediately of any unauthorized access or use of your account

 

You are responsible for all activities under your account.

4. Intellectual Property

All content, functionality, and design on the site—including text, graphics, logos, software, and tools—are the exclusive property of CompleteU or its licensors. You may not copy, modify, distribute, or reproduce any site content without prior written permission.

5. Payment and Subscriptions

If you purchase services or subscriptions through CompleteU, you agree to:

Pay all applicable fees and taxes

Provide accurate billing details

Authorize CompleteU to charge your selected payment method

 

Payment terms and refund policies are outlined in specific service agreements or purchase terms.

6. Third-Party Links and Tools

We may provide access to tools or links to third-party websites. These are offered for your convenience and do not imply endorsement. We are not responsible for the content, privacy practices, or functionality of third-party services.

7. Disclaimer of Warranties

CompleteU provides its services “as is” and “as available.” We do not warrant that services will be uninterrupted or error-free. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, CompleteU is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or services.

9. Indemnification

You agree to indemnify and hold harmless CompleteU, its affiliates, officers, employees, and agents from any claims, damages, or liabilities resulting from your violation of these Terms or misuse of the services.

10. Modifications to Terms

We may update these Terms periodically. If we make significant changes, we’ll post a notice on our website or notify you via email. Your continued use of the services after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Disputes shall be resolved in the courts located in Allegheny County, Pennsylvania.

12. Contact Us

For questions about these Terms or our services, contact us at:

 

CompleteU, LLC
100 Global View Drive, Suite 700
Warrendale, PA 15086

 

Email: admin@completeueducation.com

 

Related Policies:
Privacy Policy
Accessibility Statement